How do I make an appointment?
Simply call us on or request an appointment online.
Do I need a referral to make an appointment?
Most medical specialists will only accept referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary but we are happy to see you without one.
Do I need to notify you about previous spinal imaging (X-ray/MRI/CT etc)?
Yes, as we can have your imaging transferred over from most hospitals/facilities. Please let us know when requesting an appointment.
What to bring for your initial consultation?
For your initial consultation, you will need to bring a referral letter from your physician, if required.
Here is check list for your initial consultation:
- Driver’s License or a valid ID
- Insurance information (membership and authorisation numbers)
- List of medications (if any)
We encourage you to come to your initial consultation with a written list of questions to ensure you do not forget to ask them when you visit the doctor.
Are my medical records kept private and confidential?
Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent but please see our Patient Privacy Notice for further details.
How long do I need time off work following surgery?
The post-operative recovery period varies based on your surgery. Your surgeon will give you specific instructions to follow for a successful recovery.
How long before I can resume driving?
The effects of anaesthetic and surgery can affect judgment and reflexes following your surgery. Your surgeon will provide more specifics after considering your condition and type of surgery.
When can I resume exercise?
Your doctor will instruct you about post-treatment exercises – the type and the duration to be followed. You may be referred to a physiotherapist to help with strengthening and range of motion exercises following surgery.
How do I contact after hours?
There will be a point of contact 24-hours a day for any concerns you may have. You will be provided with contact details following your treatment.
What are the non-surgical treatment options?
The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy.
Will physical therapy be required after surgery?
Getting a full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post-operative physical therapy programmes come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.
What are the risks associated with surgery?
As with any surgery, risks include reactions to anaesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure.
When can I return to daily activities?
This varies depending on the type of procedure undergone and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your health condition.